DashLoops

Terms of Service

Last updated: May 18, 2026

Effective Date: May 18, 2026

These Terms of Service ("Terms") are a legal agreement between you (either as an individual or on behalf of an entity) and ActiveToClose, LLC regarding your use of DashLoops, including the marketing website at dashloops.com, the web application accessible at dashloops.io, mobile applications, and associated documentation (the "Service"). IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THE SERVICE.

Agreement to Terms

By accessing or using the Service, you accept and agree to be bound by these Terms. If you do not agree to all of these Terms, you may not access or use the Service.

Description of Service

DashLoops is a cloud-based platform that enables real estate professionals to centralize resources, training materials, and tools for their teams. ActiveToClose, LLC provides the Service on a subscription basis and reserves the right to modify, suspend, or discontinue any aspect of the Service at any time.

Eligibility and Account Registration

To use the Service, you must:

  1. Be at least 18 years of age or the age of majority in your jurisdiction.
  2. Provide accurate, current, and complete registration information.
  3. Maintain the security of your account credentials.
  4. Accept responsibility for all activities that occur under your account.
  5. Notify us immediately of any unauthorized use of your account.

Acceptable Use

When using the Service you must:

  1. Comply with all applicable laws in the jurisdiction(s) in which you use the Service.
  2. Not sell, resell, rent, lease, or exchange access to the Service for anything of value without our written consent.
  3. Not attempt to reverse engineer, decompile, or extract source code from the Service.
  4. Not use the Service to store, transmit, or distribute illegal content or content that violates the rights of others.
  5. Not interfere with or disrupt the integrity or performance of the Service.
  6. Not attempt to gain unauthorized access to the Service or its related systems.

Subscription Services and Payment Terms

The Service is offered through various subscription plans with different features and limitations. By subscribing to a paid plan, you agree to:

  1. Pay all applicable fees for your selected subscription plan on the billing cycle specified (monthly or annual).
  2. Provide accurate and current billing information.
  3. Authorize us to charge your designated payment method for all applicable fees.
  4. Pay additional user fees on qualifying plans as specified in your account settings.
  5. Acknowledge that all fees are non-refundable except as expressly stated in these Terms.
  6. Accept that we reserve the right to change pricing with thirty (30) days advance notice.

Account Downgrade and Upgrade

You may upgrade or downgrade your subscription plan at any time through Admin Tools via the web application. Upon downgrade:

  1. Your account will be downgraded immediately.
  2. Content exceeding your new plan limits will remain accessible for fifteen (15) days.
  3. After fifteen (15) days, the most recently added excess content will become inaccessible.
  4. Additional user accounts will be frozen but not deleted.
  5. Premium features such as custom color schemes will be reset to default settings.
  6. No pro-rated refunds will be provided for downgrades.

Payment Failures and Account Suspension

If payment for your subscription fails:

  1. You will receive notice of the failed payment.
  2. Your account will continue to function normally for thirty (30) days (grace period).
  3. After the grace period, your account will be suspended and access will be limited.
  4. Your data will be preserved during suspension.
  5. Normal access will be restored upon bringing all past-due payments current.

User Content and Data Ownership

You retain full ownership of all content, data, and materials you upload, create, or store using the Service ("User Content"). ActiveToClose, LLC:

  1. Does not claim ownership of your User Content.
  2. Acts solely as a hosting service for your User Content.
  3. Will not access, use, or share your User Content except as necessary to provide the Service or as required by law.
  4. May access your account for technical support purposes only with your permission.

You are responsible for:

  1. The accuracy, legality, and appropriateness of your User Content.
  2. Maintaining backups of important User Content.
  3. Ensuring you have the right to upload and store all User Content in the Service.

Account Termination

You may terminate your account at any time by contacting us through our support channels.

We may terminate or suspend your account if:

  1. You violate these Terms.
  2. You fail to pay applicable fees after the grace period.
  3. You engage in illegal or harmful activities using the Service.

Upon termination:

  1. Your access to the Service will cease immediately.
  2. Your data will be preserved for ninety (90) days.
  3. After ninety (90) days, your data may be permanently deleted.
  4. We do not provide data export services.
  5. Third-party hosting providers may retain backup data according to their policies.

Mobile Application Terms

When using our mobile applications, additional terms apply:

  1. The mobile application may request device permissions including notifications, location access, and camera access.
  2. You may control these permissions through your device settings.
  3. Some features may require specific permissions to function properly.
  4. The mobile application syncs with the same database as the web application.
  5. Apple App Store and Google Play Store terms and conditions also apply to mobile application downloads and updates.

Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Workspace Sharing and Team Access

The Service allows you to invite other users to your workspace. By doing so:

  1. You grant those users access to workspace content according to the permissions you set.
  2. You remain responsible for managing user access and permissions.
  3. You are responsible for ensuring invited users comply with these Terms.
  4. Shared content remains your property, but invited users may access and use it according to their assigned permissions.

Intellectual Property

The Service and all worldwide copyrights, trade secrets, trademarks, and other intellectual property rights therein are the exclusive property of ActiveToClose, LLC. These Terms do not grant you any rights to use our trademarks, logos, or branding. This does not affect your ownership rights in your User Content.

Disclaimers and Limitations on Liability

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, AND NO WARRANTY, EITHER EXPRESS OR IMPLIED, IS GIVEN. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. ActiveToClose, LLC does not warrant that (i) the Service will meet your specific requirements; (ii) the Service will be uninterrupted, timely, secure, or error-free; (iii) the results that may be obtained from the use of the Service will be accurate or reliable; (iv) the quality of any products, services, information, or other material obtained through the Service will meet your expectations; or (v) any errors in the Service will be corrected.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT ACTIVETOCLOSE, LLC SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF ACTIVETOCLOSE, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) RELATED TO THE SERVICE, including, for example: (i) the use or the inability to use the Service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third-party on the Service; (v) or any other matter relating to the Service.

Indemnification

You agree to indemnify, defend, and hold harmless ActiveToClose, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in South Carolina, and the parties hereby consent to personal jurisdiction and venue therein.

Changes to Terms

ActiveToClose, LLC reserves the right to modify these Terms at any time. We will notify users of material changes by posting a notice within the Service or by email. Continued use of the Service after such modifications constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

Contact Information

For questions about these Terms, please contact us through our contact page.